At Ukraine Server Hosting, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and hosting services.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing address
- Company details (if applicable)
b. Account & Service Information
- Login credentials
- Server and service usage details
- Support tickets and communication records
c. Technical & Log Data
- IP address
- Browser type and version
- Operating system
- Access times and pages visited
2. How We Use Your Information
We use collected information to:
- Provide and manage hosting services
- Process orders, payments, and invoices
- Communicate service updates and support responses
- Improve website performance and service quality
- Ensure network security and prevent abuse
- Comply with legal and regulatory requirements
3. Cookies & Tracking Technologies
Ukraine Server Hosting uses cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Maintain session security
You can control or disable cookies through your browser settings.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. Data may be shared only in the following cases:
- With trusted third-party service providers (payment processors, monitoring tools)
- When required by law, court order, or government authority
- To protect our legal rights, infrastructure, or users
All third parties are required to maintain strict confidentiality.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure data center facilities
- Network firewalls and monitoring
- Access control and authentication systems
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data only for as long as necessary to:
- Provide services
- Meet legal, accounting, or regulatory obligations
Once data is no longer required, it is securely deleted or anonymized.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict certain data processing
Requests can be made by contacting our support team.
8. Customer Responsibilities
Customers are responsible for:
- Maintaining secure passwords
- Backing up their data
- Ensuring application-level security
Ukraine Server Hosting is not responsible for data loss caused by customer misconfiguration or third-party software.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
Ukraine Server Hosting reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of services constitutes acceptance of the updated policy.